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Manage your Unlimited Membership here.
To update your vehicle registration number, cancel membership, credit card details or add vehicles to Family Pass – login to your customer portal
Step by step guides.
Click a guide to open the video and the steps.
Change vehicle details▼
Step by step
- Log in to the customer portal with your email or car rego and password
- Under Vehicles, click update rego on the car you want to change
- On the vehicle page, click CHANGE REGO
- Enter the new registration with no spaces and click CONFIRM. You are allowed one change
Watch, pause and follow each step in your customer portal.
Change credit card details▼
Step by step
- Log in to the customer portal
- Under vehicles, click update credit card on your Active Subscription - for Family Pass customers, click on Primary Vehicle.
- Your current plan is ticked - hover over it, it will change to UPDATE CREDIT CARD, click it
- Type your new card details and click UPDATE CREDIT CARD. The new card applies to every vehicle under your email
Watch, pause and follow each step in your customer portal.
Cancel membership▼
Step by step
- Log in to the customer portal
- Under vehicles, click cancel subscription on your active vehicle (Family pass: the primary vehicle).
- On the vehicle page, click CANCEL SUBSCRIPTION
- Tell us why you are cancelling, then click Cancel subscription
Watch, pause and follow each step in your customer portal.
How to add a vehicle to your Family Pass▼
Step by step
- Log in to the Customer Portal.
- Find your primary vehicle and click MANAGE ADD ONS.
- Click ADD NEW VEHICLE, enter the registration number and click Save.
To add a 5th or 6th vehicle, click on Add New Vehicle.
Watch, pause and follow each step in your customer portal.
Need more help? See the FAQs or email info@washedcar.com.au